Privacy policy
Last updated: 13 November 2026.
Who is responsible
Framewell Studio, Mohamed Nasrallah, Wilhelmstraße 129, 10963 Berlin, Germany. Email: team@framewellstudio.com.
Visiting this website
This site is hosted by Cloudflare, Inc. (USA). To deliver the pages and protect them from attacks, Cloudflare processes technical data such as your IP address, browser type and the time of your visit. Legal basis: Art. 6(1)(f) GDPR, our legitimate interest in a secure, working website. Cloudflare is certified under the EU-US Data Privacy Framework.
We use no cookies, no analytics and no tracking. The site uses the fonts already on your device, so no data goes to font services such as Google Fonts.
The order form
When you send the order form, your name, email, store link, the package you picked and your message are sent through Web3Forms (web3forms.com), which forwards them to our email inbox. We use them only to answer you and handle your order. Legal basis: Art. 6(1)(b) GDPR, steps you ask for before a contract and the contract itself.
Our email runs on Zoho Mail (Zoho Corporation). When you write to us, we keep your email and our reply to handle your request and your order.
Payments
Payments go through PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. PayPal processes your payment data under its own privacy policy. We receive your name, email and the payment details we need for our accounts.
When we contact your store
We contact online stores that run ads, using the business email address the store publishes on its own website. To make a free sample we use the store's name and its public product photos, and we put the sample on a private page that isn't listed anywhere or shown in search engines. Legal basis: Art. 6(1)(f) GDPR, our legitimate interest in offering a relevant service to businesses. You can object at any time by replying "no thanks" or emailing us, and we won't contact you again.
How long we keep data
Sample pages for stores that don't reply are deleted after 90 days. Order emails and details are kept as long as needed for the order, and invoices for as long as German tax law requires (up to 10 years).
Your rights
You can ask for a copy of your data, have it corrected or deleted, limit its use, object to its use and take it with you (Art. 15 to 21 GDPR). Email team@framewellstudio.com. You also have the right to complain to a data protection authority. We don't make automated decisions about you.